Overview

All our products are shipped from Northern Virginia, USA.  NavamiUSA offers free ground shipping within the continental United States, and discounted shipping prices for anywhere outside the continental USA provided by our shipping service providers (UPS, DHL, FedEx, USPS, etc.), and passing on the savings to our customers.

We advice our customers to check if package is damaged and not accept damaged packages.  We also advise our customers to notify us of any product damages within 24 hours of receiving the package.

Order Processing

Orders once placed cannot be cancelled after 24 hours of placing the order. Orders received for products in inventory are processed within 24 hours, and most shipments are picked up the next business day.  Processing/packaging time for overweight and over-sized products may take up to 48 hours before ready for pickup. 

Standard Free Shipping

All our products ship free of cost within the continental USA. Standard delivery orders are shipped via UPS Ground service unless otherwise noted. Orders cannot be sent to a P.O. Box.

The map below estimates UPS Ground shipping times to addresses within the contiguous U.S. Times are estimated in business days.

International Shipping

We ship worldwide and additional international shipping charges apply.  Shipping rates with carrier options are available at checkout.  We provide invoices and necessary import documentation.

Customs, Duty, and fees

The shipping carrier will handle the customs clearance process, and the product will be delivered to the shipping address.  However, the buyer is responsible for any Customs Duty, VAT, taxes, brokerage, and other fees per the destination country's tax and import regulations. We are not responsible for any carrier or customs delays.